privacy & cookie policy

Elisa Cerri, Via Martiri della Resistenza 25 29122 Piacenza (PC)
E-mail address: info@cherieswood.com

If you make an order and provide your billing and shipping information; if you write to me through the contacts form on the website; if you send me an e-mail at the e-mail address: info@cherieswood.com, I will use the data you entered with the purpose of replying to you and/or to process the order. I use the newsletter to keep in touch with people who decide to subscribe it. Sometimes I send promotions, coupons or new items launches. If you buy one of my items, I will use the data you entered to contact you and issue an invoice

Data provided intentionally by the customer

The data I collect on this website are: name, surname, e-mail address, billing address, National Insurance Number (NI), Value Added Tax (VAT), addressee code or certified e-mail. These data are voluntarily provided by customers who buy an item or by customers who subscribe to my newsletter.

Web browsing information data

The computer systems and software that operate in this website acquire, during their normal operstion, some personal data whose transmission is implicit in the use of Internet communication protocols. These data are not collected in order to be associated with parties but could allow users to be identified through processing and association with data held by third parties. This category of data includes IP addresses or domain names of computer, used by users who connect to the website, the browser and web browsing information data, including the time of the request and the response obtained from the server. These data are used for the sole purpose of obtaining anonymous statistical information on the use of my website, to improve the service and to control the correct functioning.

My website uses cookies. Cookies are text files that are placed on the user’s computer to improve the functionality of the website, to simplify web browsing by automating certain steps and to analyse the use of the website. By using this website you accept that the following cookies are installed on your device:

Session cookies: they are not use to collect personal data through which identifying the user and they last only for the session in progress, i.e. until the browser is closed. Their use does not require your consent. By using the website you expressly consent to the use of these cookies.

Analytics cookies: they are used to collect info, in aggregate form, on the number of users and how they surf on the website. My website uses Google Analytics. Here you can find information about its privacy and cookie policy.

Third parties cookies: they are used to allow the sharing of the contents of this website on some social networks (Facebook, Pinterest, Twitter, Instagram). If you decide to interact with the plugins, some personal information could be acquired by the operators of the social networks. I do not have access to the data that are independently collected and examinated by operators of social networks. For more information on the data processing by these social networks, please check their privacy policies. You can decide which cookies to accept and which not, thanks to the cookie bar on my website. Refusing cookies will prevent you from using some of the services on my website.

For operational and maintenance purposes, my website and any services I use may collect system logs, i.e. files recording interactions that may also contain personal data such as users’ IP addresses.

Processing methods

The data collected are processed using IT tools. Appropriate security measures are observed to prevent the loss of data, unlawful or incorrect use and unauthorised access.

Legal basis for processing

I process your personal data only in the event that: you have given consent for one or more specific purposes (e.g. receiving my newsletter, placing an order, etc.) the processing is necessary for the performance of a contract or the implementation of pre-contractual measures. You may, at any time, ask me on what legal basis I have processed your data.

The data are mainly processed at my registered office in Via Martiri della Resistenza 25 29122 Piacenza (PC) or at the places where I will be when I access the website.

I process and retain personal data for the time required by the purposes for which I collected it. If I have obtained your consent to process the data, I may retain the data until you revoke your consent. I may also be obliged to retain personal data for a longer period in order to comply with a legal obligation or by order of an authority.
At the end of the retention period I will delete the data collected and the right of access, deletion, rectification and the right to portability can no longer be performed.

Contact form
If you write me through a contact form, I will use your data to reply by email to your request for information.In order to write to me via a contact form you must agree to this Privacy Policy. Without this consent no message can be sent from the contact forms. Your data remains stored in my email archive and in my backups. Personal data collected in the form: name, surname, telephone number and email address.

Newsletter
If you subscribe to my newsletter, through the forms on my website, pop-ups or through external landing pages, your name and email address are automatically added to a list of contacts to whom I send my newsletters, which may also contain commercial and promotional information. To subscribe to my newsletter you must be at least 16 years old. The mailing list service I use is MailChimp which is based in Georgia, USA. User data are stored on their servers. More information here. Your data are stored on their servers. Mailchimp, like all newsletter platforms, provides me with information about who opens newsletters and clicks on links. You can choose to stop receiving my newsletter at any time, just click on the link at the bottom of each email. I will continue to send you my newsletters until you unsubscribe. If you wish to remove them permanently write me an email and I will do it manually. Mailchimp processes personal data in accordance with EU Regulation 2016/679 (GDPR). You can read Mailchimp’s Privacy policy here. If you do not give me your consent to the communication and transfer of data, you will not be able to subscribe to my newsletter. Personal data collected: name and email. Since you become my customer I may save information about you in my mailbox or iCloud. Personal data collected: name and email.

In order to obtain statistics about the use of my website, I use Google Analytics; I have set up Google Analytics in such a way that your IP address is anonymised. The information generated by the Google Analytics cookie about your use of the website (including the first part of your IP address) is then transmitted to Google and stored on its servers in the United States. Google uses this information to track and examine the use of the website by its visitors, and to provide this data, in aggregate form and never linked to your identity, through the reports of Analytics and its other information services. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf; for more information, please see Google Analytics’ privacy and data usage policy. If you do not want to be tracked, not even anonymously, by Google Analytics, you can opt out from the cookie bar on my site.

I have installed the Facebook pixel on this website. I use it mainly to track the results of the advertising campaigns I activate on Facebook. I can also use it to show people who visit my website or a specific page on it, an advertisement on Facebook. Everything is done via cookies and your browsing data are not linked to your identity and personal data. This means that Facebook only shows me anonymised data. I don’t know what you have done and I don’t know your first name, last name, email address, Facebook profile. I only know how many people have done something in a certain period of time. If you do not want to be tracked by the Facebook Pixel in any way, you can deny consent from the cookie bar on my website. Who has access to this data: I have access to the account on the Emme Lab Facebook page and the Ad management tool.

• Every user has the right to:
• Withdraw consent at any time.
• Object to the processing of his/her data.
• Access his/her own data.
• Check his/her own data and ask for them to be updated or corrected.
• Obtain the limitation of the processing.
• Obtain deletion or removal of his/her data
• Ask for the portability of his/her data.
• Submit a complaint to the Control Authority.
• The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence of such data and to know its content and origin, verify its accuracy or request its integration or updating, or correction (Article 7 of the Code regarding the protection of personal data). According to the same article, data subjects have the right to request the cancellation, transformation into anonymous form or blocking of data, as well as to object in any case, for legal reasons, to their processing. Requests should be addressed to the following e-mail address: info@cherieswood.com

To exercise your rights you can contact me at the e-mail address: info@cherieswood.com. You will receive a reply from me within 30 days. Information not contained in this policy.
You can request, at any time, further information in relation to the processing of personal data by contacting me by email.

I reserve the right to make changes to this Privacy Policy at any time. You may consult this page regularly, referring to the date of last modification indicated below.
Date of last modification: 5 October 2021